Wouldn't give them a star but you can only click 1. I opened up an account wanted to get direct deposit going on. The main reason why I didn't just cash the check I just got the day before at a business just right across the street. The man said okay it's deposited. He didn't say the money wouldn't be available 48 hours later. I went up there 2 pm next day tried to get some cash the teller says the funds weren't available. I tell her that the man said nothing about 48 hours and if I had known that I would just cashed it at Wal-Mart or something and he never even got the routing number and bank account number to set up direct deposit. Amateurs.... wish I never left first bank. The best bank I ever had. I have been all over the U.S.
Just had my first negative experience with this branch. I love it when people tell you that they can't do something simple for you when it's been done before at a different branch without any issues. And the only reason you called this branch in the first place is because they are open until 6 p.m. Customer Service at it's best, NOT. Aggravated to the MAX because someone is just LAZY.
Love this bank and the atmosphere. Just wish it had a drive thru window like other Suntrust banks.
I received great customer service! No line ,no wait ,great experience!
Suntrust Bank is a US Bank based in Arlington, Tennessee. Suntrust Bank is located at 9005 US-64 Suite 105, Arlington, TN 38002, USA.
Please contact with Suntrust Bank using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Suntrust Bank opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.